At dua66, your privacy is taken as seriously as your security. This Privacy Policy explains precisely what personal data we collect from Pakistani players, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over your own information. We encourage every dua66 account holder to read this document fully before registering or continuing to use the platform.
A plain-language summary of the six most important ways dua66 protects the personal data of every Pakistani player on our platform — before you read the full legal text below.
Every piece of personal data submitted to dua66 — from your CNIC details during KYC to your JazzCash or EasyPaisa payment information — is protected with 256-bit SSL/TLS encryption both in transit and at rest. Our servers are housed in ISO-certified data centres with restricted physical and digital access controls.
dua66 collects CNIC and identity documents solely to meet our mandatory international licensing obligations for age and identity verification. This data is processed securely, stored in encrypted form, and is never sold, rented, or traded to any third party for commercial or marketing purposes under any circumstances.
dua66 only sends promotional emails, SMS notifications, or in-app messages to players who have explicitly opted in to receive them. You can withdraw marketing consent at any time from within your account settings or by contacting support. Withdrawing consent has no effect on your ability to use the dua66 platform.
dua66 does not embed hidden tracking pixels, does not sell browsing data to data brokers, and does not share your gameplay history with parties outside our licensed operational perimeter. This Privacy Policy discloses every category of data we collect and every purpose for which it is used — nothing is obscured or tucked into footnotes.
Pakistani players on the dua66 platform hold meaningful rights over their personal data: the right to access a copy of all data we hold, the right to correct inaccurate records, the right to request erasure subject to regulatory retention obligations, and the right to object to processing. All requests are acknowledged within 24 hours and resolved within 30 days.
dua66 operates a strict 21+ age gate. We collect date-of-birth and CNIC data specifically to verify that no person under the age of 21 is permitted to open or maintain an account. Where age verification is inconclusive, accounts are placed on hold until sufficient documentation is received. dua66 does not knowingly collect data from minors.
Scope of this Policy: This Privacy Policy applies to all personal data processed by dua66 in connection with the dua66.biz platform, including data collected during registration, KYC verification, gameplay, deposit and withdrawal transactions, customer support interactions, and marketing communications. By using the dua66 platform, you acknowledge that you have read and understood this Policy.
dua66 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the dua66.biz platform. This Privacy Policy has been prepared in accordance with the data protection obligations imposed by dua66's international gaming licence and applicable data protection principles recognised across the jurisdictions in which we operate.
This Policy governs the collection, use, storage, sharing, and protection of personal data relating to:
This Policy should be read in conjunction with the dua66 Terms & Conditions and Responsible Gaming Policy, both of which contain additional provisions relevant to how your data is used in specific contexts.
When you create a dua66 account, we collect the following information:
To comply with our international licensing obligations for anti-money-laundering (AML) and Know Your Customer (KYC) requirements, we collect:
When you make deposits or withdrawal requests, dua66 records:
dua66 does not store full payment card numbers, CVV codes, or mobile banking PINs. Payment processing is handled via encrypted connections to licensed payment processors.
The dua66 platform records all gameplay activity including: games played, bet amounts, win and loss amounts, session durations, game round outcomes, and bonus usage. This data is used for account integrity monitoring, responsible gaming oversight, and dispute resolution purposes.
When you access the dua66 platform, our servers automatically log:
Records of all support interactions — including live chat transcripts, email correspondence, and any attachments submitted — are retained for quality assurance, dispute resolution, and regulatory compliance purposes.
dua66 collects and processes personal data only for the following defined purposes:
dua66 does not use your personal data for purposes not listed above without obtaining your explicit consent beforehand.
dua66 processes your personal data under the following legal bases as recognised under applicable data protection frameworks:
dua66 does not sell, rent, or trade your personal data to any third party for commercial gain. We share data only with the following categories of recipient, and only to the extent strictly necessary:
To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, dua66 shares transaction reference information with the relevant payment processor. These processors are bound by their own regulatory obligations and by contractual data processing agreements with dua66.
KYC document review may be assisted by contracted identity verification service providers who process CNIC images on our behalf. These providers operate under strict data processing agreements and are not permitted to use your data for any purpose beyond the specific verification task.
To facilitate gameplay, dua66 passes a pseudonymous player identifier and relevant game session data to our licensed game providers. Your full name, CNIC, payment details, and contact information are not shared with game providers.
dua66 may be required to disclose player data to our licensing regulatory authority, financial intelligence units, or law enforcement agencies where legally compelled to do so. dua66 will notify affected players of such disclosures where legally permitted to do so.
Where fraud, multi-accounting, or money laundering is detected or suspected, dua66 may share relevant identifiers with industry-level fraud prevention networks to protect the integrity of the broader licensed gaming ecosystem.
Pakistani player assurance: Your CNIC data, mobile number, and financial transaction history are never shared with any marketing company, data broker, social media platform, or advertising network. These categories of data are treated as strictly confidential at dua66.
dua66 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to overriding regulatory retention mandates:
Upon expiry of applicable retention periods, data is securely deleted or anonymised using industry-standard data destruction protocols.
dua66 implements a layered security architecture to protect your personal data against unauthorised access, loss, alteration, or disclosure:
While dua66 implements robust security measures, no internet-based platform can guarantee absolute security. Players are encouraged to use strong, unique passwords and to enable two-factor authentication to protect their own accounts.
Cookies are small data files stored on your device by your browser when you visit dua66.biz. dua66 uses cookies and similar technologies (including local storage and session tokens) to operate the platform, maintain your login session, and improve your experience.
Non-essential cookies require your consent before being activated. You may update your cookie preferences at any time via the cookie settings panel accessible from the dua66.biz footer. Most browsers also provide settings to manage, block, or delete cookies independently. Note that blocking strictly necessary cookies will prevent normal platform function.
As a dua66 player, you hold the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or at :
Response commitment: dua66 acknowledges all data rights requests within 24 hours of receipt. Full resolution is completed within 30 calendar days. For complex requests that require additional time, we will notify you of the extended timeline within the initial 24-hour acknowledgement.
dua66 strictly prohibits use of the platform by individuals under the age of 21. We do not knowingly collect personal data from persons under the age of 21. Age verification is applied at the point of KYC processing, which is required before any withdrawal can be processed.
If dua66 discovers that personal data has been collected from a person under the age of 21, the following steps are taken immediately:
Parents or guardians who have reason to believe that a minor has registered a dua66 account should contact our support team immediately via live chat. We will investigate and act on all such reports as a matter of urgent priority.
As an internationally licensed online gaming platform, dua66's operational infrastructure may involve the transfer of personal data to servers or service providers located outside Pakistan. Such transfers occur only where:
dua66 does not transfer personal data to jurisdictions that lack adequate data protection frameworks without implementing additional safeguards. Details of the international transfer mechanisms applicable to specific data categories are available upon written request to our support team.
dua66 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, platform features, or applicable legal obligations. Material changes to this Policy will be communicated to registered players via email to their registered address and/or via a prominent notice on the dua66.biz platform, at least 14 days before the changes take effect.
Non-material changes — such as clarifications of existing provisions, correction of typographical errors, or updates to contact information — may be made without advance notice. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the dua66 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
We encourage all dua66 players to periodically review this Privacy Policy to stay informed about how their data is being handled. Historical versions of this Policy are available upon request from our support team.
For all privacy-related enquiries, data rights requests, or concerns about how dua66 handles your personal data, please contact us through the following channels:
All data rights requests are handled by trained personnel. We do not outsource the handling of privacy complaints or data access requests to automated systems. Every request is reviewed by a human team member with appropriate authority to act on it.
If you are dissatisfied with how dua66 has handled a privacy concern, you have the right to escalate the matter to the data protection supervisory authority relevant to dua66's operating jurisdiction, details of which are available upon request from our support team.
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